Torontonians whose disability prevents them from using TTC buses, streetcars or subways for all or part of a trip apply for Wheel-Trans, the TTC's door-to-door specialized transit, with this application. A regulated health care professional completes Section C on the applicant's disabilities, their impact, recent functional tests and support needs. Eligibility can be unconditional, conditional or temporary.
The applicant or representative completes Sections A and B. A regulated professional suited to the disability, such as a physician, psychiatrist, psychologist, registered nurse, occupational therapist, physiotherapist, optometrist, audiologist, chiropractor, speech-language pathologist or MSW, completes Section C and the health care portion of the optional Section D.
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Wheel-Trans eligibility application
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A regulated or licensed health care professional suited to the applicant's disability: physician, psychiatrist, physiotherapist, optometrist, audiologist, psychologist, chiropractor, occupational therapist, speech-language pathologist or registered nurse, or a regulated or licensed Master of Social Work. The professional certifies the information and gives an occupation and registration number.
A photo ID card, applied for in optional Section D, that lets a support person travel free on TTC conventional transit or Wheel-Trans with the cardholder. The professional certifies a disability under the Ontario Human Rights Code, permanent or temporary with an expected end date. Processing takes two to four weeks.
Possibly. The TTC may request an in-person functional assessment to learn about the applicant's abilities on the transit system, and the eligibility category is based on the application and any assessment results. Applicants who disagree can request an independent appeal.