Passengers whose disability means they need help between departure and arrival can have a support person travel free with them on VIA Rail. The request pairs the passenger's consent with a medical certificate confirming the help needed: eating, medication or washroom use, seat transfers, orientation or communication, or physical help in an emergency. Help with luggage or boarding alone does not qualify.
The passenger or legal representative completes and signs Section A, confirming what the support person will do. The attending physician or an authorized health care professional, such as a psychiatrist, psychologist or nurse practitioner, completes the Section B medical certificate; VIA's accessibility page also lists audiologists and optometrists.
Download the current version from the source each time; forms change without notice.
Request to travel with a support person
Upload the fillable PDF once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.
A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms change without notice, so download the current version from the official page before you fill it in.
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The attending physician or an authorized health care professional. The form names psychiatrists, psychologists and nurse practitioners, and VIA's accessibility page also lists audiologists and optometrists. You certify you are authorized by your professional association in your province and country of practice and give your licence number.
Help after departure and before arrival with at least one of: eating meals, taking medication or using the washroom; transferring to and from a seat; orientation or communication; or physical assistance in an emergency, including evacuation. Luggage or boarding help alone does not qualify.
No. Once VIA validates the completed request, it confirms by email or phone that a support person can accompany the passenger on future trips at no charge. The passenger pays only for the medical certificate, and must submit a new certificate if their health changes significantly.