GoBus is the door-to-door paratransit service run by Metrobus, and every rider must register with this application. A health care professional describes in Section 2 how the applicant's disability affects each step of a Metrobus trip. The applicant then completes a transit assessment arranged and paid for by Metrobus, and results arrive by mail.
The applicant completes Section 1 and the consent declaration. A registered health care professional familiar with the applicant, such as a family physician, social worker, physiotherapist, mental health professional or occupational therapist, completes Section 2.
Download the current version from the source each time; forms change without notice.
GoBus Accessible Transit Application
If your copy of the form is a fillable PDF, upload it once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.
A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms change without notice, so download the current version from the official page before you fill it in.
Vero is not affiliated with, or endorsed by, the agencies and insurers listed here. Read our editorial policy.
A registered health care professional who is familiar with the applicant and can explain how their disability prevents use of Metrobus, such as a family physician, social worker, physiotherapist, mental health professional or occupational therapist. The applicant signs a consent to release this information first.
No. After the application is submitted, Metrobus contacts the applicant to schedule a transit assessment with contracted health care professionals and pays for it. Any fee charged for completing Section 2 of the application, however, is the applicant's responsibility.
No. Accessible Transit Services decides eligibility case by case, based on whether the disability prevents use of Metrobus, using Section 2 and the transit assessment. If an application is denied, the applicant receives information about the appeal process.