Parts 1 and 2: Applicant Information and Insurance Company Information
The applicant supplies identity, insurer and policy holder details. Enter the claim number, policy number or both, and copy the date of birth, gender and accident date exactly, because HCAI matches the form to the claim on those five elements. In HCAI, choose the licensed insurer rather than an independent adjusting firm, and enter the policy holder's last name when the applicant is not the policy holder, such as a child on a parent's policy.
Part 3: Other Insurance Information
You complete this part with information from the applicant. Confirm your reasonable enquiries about other coverage for the guideline services, list up to two other insurers and state whether Ministry of Health coverage applies. For accidents in Ontario on or after July 1, 2026, the auto insurer must pay medical and rehabilitation expenses even where a supplementary health plan would cover them; medication expenses are the exception.
Part 4: Signature of Initiating Health Practitioner
Signed by the practitioner who is authorized to treat the impairment and will be responsible for the guideline services. In HCAI that must be a chiropractor, dentist, nurse practitioner, occupational therapist, physician or physiotherapist associated with your facility, and external practitioners cannot sign. Tick the box if you are not the first initiating practitioner. Signing certifies the treatment follows the Minor Injury Guideline and that you reviewed it with the applicant; print the form, sign it and keep it on file.
Part 5: Injury and Sequelae Information
Based on your most recent examination, list injuries and sequelae that are a direct result of the accident with ICD-10-CA codes, most significant first and each code once, even if several practitioners are involved. HCAI's common categories are S codes for a single injury, T codes for multiple or bilateral injuries, F codes for mental and behavioural conditions and R codes for symptoms and abnormal findings. HCAI staff cannot advise on coding, so ask your professional association.
Part 6: Prior and Concurrent Conditions
Record whether the applicant was employed at the time of the accident and whether a pre-accident disease, condition or injury could affect their response to treatment (No, Unknown or Yes with an explanation). If Yes, say whether it was investigated or treated in the past year, naming the provider if known. HCAI's coding guidance puts prior conditions here rather than among the Part 5 injury codes.
Part 7: Barriers to Recovery
Answer whether you have identified barriers to recovery that may affect the success of treatment for this applicant, and explain any Yes. The MIG expects the initial visit to review functional status and psychosocial risk factors, such as changes in function and other barriers to recovery, without a formal psychological assessment. The form refers you to the HCAI user manual for help identifying barriers.
Part 8: Direct Payment Assignment by Applicant
The applicant's initials direct the insurer, including the Motor Vehicle Accident Claims Fund, to pay your facility directly for the approved guideline services. This is allowed only if the facility holds a valid service provider licence at the time of treatment and invoicing; otherwise select No in HCAI, because the applicant's consent cannot override the licensing rule. Have the applicant initial the printed copy and keep it on file.
Part 9: Signature of Applicant
After you review the treatment with the applicant or substitute decision maker, they sign to confirm they agree with it and consent to information sharing with the insurer. If you are not the first initiating practitioner, the signature also lets the insurer contact the first one to find out how much guideline treatment has been used. HCAI will not submit the form without a signature on file or an insurer waiver.
Part 10: Guideline Services
The Minor Injury Guideline is the only guideline listed. Enter its estimated fee, any supplementary goods and services, and other pre-approved services such as x-rays with the number of views. Under the MIG, x-rays need no insurer approval only in set circumstances, for example a suspected bony injury, and only when no comparable x-rays were taken since the accident. HCAI warns when a line exceeds its maximum, and insurers may not pay the excess.
Part 11: Signature of Insurer
The adjuster confirms whether the policy was in force at the time of the accident and marks Approve or Do not approve, with an explanation to follow or attached. The adjuster can also waive the applicant's signature here. The insurer must acknowledge the form within five business days, and in HCAI a Responded status on an OCF-23 means the patient has a valid policy in force.