ICBC CL489Q: Psychology Progress Report

Psychologists use this six-page report to update ICBC on a customer's progress, but only after an ICBC Claims Contact requests it. It records changes in symptom intensity and functional status since the last assessment, current observed findings, suicide risk, psychological measures, the working diagnosis and updated treatment goals. Incomplete reports do not qualify for payment.

Who completes it

The treating psychologist completes and certifies the whole report, confirming client consent or an ICBC request under section 28 or 28.1 of the Insurance (Vehicle) Act.

Submitting and payment

How to submit it
ICBC Recovery Network psychologists submit reports and invoices through HCPIR or the Health Care Provider Portal (HCPP), and psychologists outside the network send it to ICBC by email.
Who pays
ICBC pays the per-report fee in its Fee Schedule for Health Care Providers (CL534) for a requested progress report, billed under Progress Report in HCPIR.

Good to know

  • The program guide requires the report to be complete before it is submitted and billed; an incomplete report must be completed and resubmitted to qualify for payment.
  • The updated plan covers treatment targets, barriers to recovery, recommended interventions with anticipated length, and other factors that may affect return to pre-accident functioning.
  • A Treatment Plan is separate: submit it through HCPIR or HCPP one to two weeks before the approved treatments or approval end date expire.

Get the official form

Download the current version from the source each time; forms change without notice.

Psychology Progress Report

Fill it with Vero

Upload the fillable PDF once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms change without notice, so download the current version from the official page before you fill it in.

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Frequently asked questions

When should a psychologist complete the ICBC CL489Q?

Only on request. ICBC's psychologist page marks the CL489Q as complete upon request, and the psychology program guide says progress reports must only be completed when an ICBC Claims Contact asks. ICBC funds the report only in that case.

How is the CL489Q different from the CL489P?

The progress report focuses on change: it asks how symptom intensity or severity and functional status have changed since the last assessment, and replaces the initial treatment goals with updated goals and an updated plan. Both reports include a working diagnosis and a suicide risk item marked present or denied.