Clinical counsellor's initial assessment report, submitted after the assessment.
- Completed by
- Clinical counsellor
- Issued by
- ICBC
- Format
- Fillable PDF
- Language
- English
ICBC CL489H: Counselling Progress Report
This six-page report updates ICBC on a counselling client's progress after the initial report. ICBC may request it when a client is not recovering as expected or new barriers to recovery have been identified, and funds it only when the claim representative asked for it. It records changes in symptoms and function, observed findings and an updated treatment plan.
Who completes it
The treating counsellor completes the whole report and certifies it, confirming client consent or an ICBC request under section 28 or 28.1 of the Insurance (Vehicle) Act.
Submitting and payment
- How to submit it
- ICBC Recovery Network counsellors submit reports and invoices through the Health Care Provider Portal (HCPP) or the HCPIR application, and counsellors outside the network send it to ICBC by email.
- Who pays
- ICBC pays a per-report rate set by ICBC policy, billed as a Progress Report, and does not fund a CL489H that was completed and invoiced without a request.
Good to know
- Compared with the CL489G, the progress report adds questions on changes in symptom intensity or severity and on significant changes in functional status since the last assessment.
- The goals section becomes an updated plan with up to five updated client-centred goals, barriers to recovery and recommended interventions with anticipated treatment length.
- A Treatment Plan is a separate submission through HCPIR or HCPP, ideally one to two weeks before the approved treatments or end date expire.
Get the official form
Download the current version from the source each time; forms change without notice.
Counselling Progress Report
Fill it with Vero
Upload the fillable PDF once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.
How this list is checked
A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms change without notice, so download the current version from the official page before you fill it in.
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Frequently asked questions
Can I send ICBC a counselling progress report without being asked?
You can, but ICBC will not pay for it. ICBC's Counsellor Report Completion Guide says it funds the CL489H only when the ICBC claim representative has requested the report, and will not fund progress reports completed and invoiced without that request.
Why would ICBC request a CL489H?
According to ICBC's completion guide, progress reports may be requested when a client is not recovering as expected or when additional barriers to recovery have been identified. The report gives the claim representative updated findings, functional changes and a revised treatment plan to support funding decisions.