VIA Reduced Fare Application: Medical Section

VIA Metropolitan Transit in San Antonio uses this four-page application to issue a Reduced Fare card to riders with a diagnosed disability who do not already qualify through Medicare, age or a VA rating. The medical section on page 4 applies the Federal Transit Administration's two criteria: a disability, and inability to use public transportation as effectively as someone without one.

Who completes it

The applicant completes pages 1 to 3, including nine questions on how the disability affects bus travel. A medical professional certified to treat the specific disability completes the medical section: ICD-10 codes, ten yes-or-no bus tasks, comments, signature and medical license number.

Submitting and payment

How to submit it
The applicant returns the completed application to VIA's Accessible Services office, at the address printed on page 1, to receive the Reduced Fare ID.

Good to know

  • Riders who receive Medicare, are 62 or older, or have a VA service-connected rating of 80% or more skip this application and bring proof to VIA's office instead.
  • Applicants must be at least six years old, and approval is not based on income or financial need.
  • For psychiatric or psychological disabilities, a psychiatrist, psychologist or licensed counselor completes the medical section; for physical disabilities, the family doctor or treating specialist does.
  • Cards are valid until the printed date. Recertification is not automatic, and VIA does not contact holders when a card expires.

Get the official form

Download the current version from the source each time; forms change without notice.

Reduced Fare Application (VIA Metropolitan Transit) - Medical Section

Fill it with Vero

If your copy of the form is a fillable PDF, upload it once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

What tasks does the VIA reduced fare medical section ask about?

Ten tasks the applicant can or cannot do as effectively as someone without a disability: reading and comprehending, recognizing places, walking various distances, making decisions, waiting half an hour standing, boarding vehicles with ramps, counting money, riding buses standing, stepping down up to 15 inches, and communicating.

What should a clinician do if the VIA medical section was already filled in?

The form instructs the medical professional not to proceed if any part of the medical section was completed before they received it. Every item must be answered, using NA when not applicable or UNK when unknown, and all disabilities that affect use of public transportation should be listed.

Who should complete the VIA reduced fare medical section?

A medical professional certified to treat the applicant's specific disability. VIA directs applicants with physical disabilities to their family doctor or treating specialist, and those with psychiatric or psychological disabilities to a psychiatrist, psychologist or licensed counselor. The signer gives title, facility and medical license number.