WeGo Public Transit in Nashville requires certification before anyone can ride WeGo Access, its ADA paratransit service. Section 2 of the application asks a physician or other licensed professional to certify a severe disability, give the diagnosis, onset and prognosis, and rate the patient's ability to perform ten travel tasks. The applicant brings the completed application to an in-person interview and functional assessment.
The applicant, or anyone helping them, completes Section 1 and signs a release naming the professional. A licensed professional completes the Certification of Disability: for example a physician, physiatrist, ophthalmologist, psychologist, registered nurse, physical or occupational therapist, audiologist, clinical social worker or mobility specialist.
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WeGo Access Application - Professional Certification (Certification of Disability)
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A licensed professional who can verify the disability. The form's examples are clinical social workers, independent living specialists, occupational and physical therapists, physiatrists, rehabilitation specialists, audiologists, ophthalmologists, physicians, psychologists, registered nurses and mobility specialists, and it notes the list is not complete. The professional signs with profession and license number.
No. The application states that verification from a licensed health care professional does not automatically qualify the applicant. Under the ADA, disability alone is not enough: WeGo bases the decision on whether the person can use regular buses, using the interview, the functional assessment and the professional's ratings.
The applicant schedules an in-person interview and functional assessment, which takes about 45 minutes to an hour and may include going outdoors. WeGo provides transportation to the interview at no cost if needed. A decision follows within 21 days of the complete application, interview and assessment.