Request type checkboxes (top of page 1)
Check New Request or Resubmission for a change in material facts. A resubmission fits only when the facts behind the earlier utilization review decision have changed, and it needs documentation. Check Expedited Review only if the employee faces an imminent and serious threat to his or her health, again with supporting documentation. A separate box marks the form as written confirmation of a prior oral request, which 8 CCR 9785(h) says must be clearly marked at the top.
Employee Information
Enter the employee's name (last, first, middle), date of injury and date of birth in MM/DD/YYYY format, claim number and employer. The instructions say the requesting physician must complete all identifying information for the employee, the claims administrator and the physician, and a request that does not identify the employee is not complete.
Requesting Physician Information
Give the physician's name, practice name, contact name, address, phone, fax, specialty, NPI number and email address. The claims administrator may fax its response back on the lower block of the form and sends decision and delay letters separately, so list the contact and fax number that actually track authorizations in the practice.
Claims Administrator Information
Enter the claims administrator's company name, contact name, address, phone, fax and email. Use the address, fax number or email the claims administrator designated for requests for authorization, because the receipt date that starts the review clock depends on how and when the form arrives.
Requested Treatment
For each of up to five items, enter the diagnosis (required), ICD code (required) and the specific service or good requested (required), plus the CPT or HCPCS code if known and other information such as frequency, duration and quantity. You may instead cite the page numbers of the attached report. Reference the guidelines that support the request; for treatment inconsistent with or not addressed by the MTUS, you may cite peer-reviewed, nationally recognized studies.
Requesting Physician Signature and Date
The signature and date line sits under the requested treatment box, and the instructions call the treating physician's signature mandatory. The parties may agree to an electronic signature. Date the form when you sign, and attach the supporting Form 5021, PR-2 or narrative before sending so the request is complete on arrival.
Claims Administrator/Utilization Review Organization (URO) Response
Leave this block blank. The claims administrator or URO may use it to record approval, denial or modification, delay, a previous denial of the same treatment, or disputed liability, with an authorization number, agent name, signature and comments, and fax it back to you. Denials, modifications and delays come with separate letters, and using this block for approvals is optional.