California DWC Form RFA: Request for Authorization

A California treating physician uses this form to ask the claims administrator to authorize specific medical treatment, goods or services for an injured worker, which starts utilization review under Labor Code section 4610. Each request lists the diagnosis, ICD code and service, with a Form 5021, PR-2 or narrative report attached as support. The claims administrator or utilization review organization then approves, modifies, delays or denies it.

Who completes it

The requesting treating physician completes the employee, physician, claims administrator and requested treatment sections and must sign; either the primary treating physician or a secondary physician may submit one. The claims administrator or utilization review organization (URO) completes the response block at the bottom of page 1 or answers by separate written notice.

How to fill it in

Request type checkboxes (top of page 1)

Check New Request or Resubmission for a change in material facts. A resubmission fits only when the facts behind the earlier utilization review decision have changed, and it needs documentation. Check Expedited Review only if the employee faces an imminent and serious threat to his or her health, again with supporting documentation. A separate box marks the form as written confirmation of a prior oral request, which 8 CCR 9785(h) says must be clearly marked at the top.

Employee Information

Enter the employee's name (last, first, middle), date of injury and date of birth in MM/DD/YYYY format, claim number and employer. The instructions say the requesting physician must complete all identifying information for the employee, the claims administrator and the physician, and a request that does not identify the employee is not complete.

Requesting Physician Information

Give the physician's name, practice name, contact name, address, phone, fax, specialty, NPI number and email address. The claims administrator may fax its response back on the lower block of the form and sends decision and delay letters separately, so list the contact and fax number that actually track authorizations in the practice.

Claims Administrator Information

Enter the claims administrator's company name, contact name, address, phone, fax and email. Use the address, fax number or email the claims administrator designated for requests for authorization, because the receipt date that starts the review clock depends on how and when the form arrives.

Requested Treatment

For each of up to five items, enter the diagnosis (required), ICD code (required) and the specific service or good requested (required), plus the CPT or HCPCS code if known and other information such as frequency, duration and quantity. You may instead cite the page numbers of the attached report. Reference the guidelines that support the request; for treatment inconsistent with or not addressed by the MTUS, you may cite peer-reviewed, nationally recognized studies.

Requesting Physician Signature and Date

The signature and date line sits under the requested treatment box, and the instructions call the treating physician's signature mandatory. The parties may agree to an electronic signature. Date the form when you sign, and attach the supporting Form 5021, PR-2 or narrative before sending so the request is complete on arrival.

Claims Administrator/Utilization Review Organization (URO) Response

Leave this block blank. The claims administrator or URO may use it to record approval, denial or modification, delay, a previous denial of the same treatment, or disputed liability, with an authorization number, agent name, signature and comments, and fax it back to you. Denials, modifications and delays come with separate letters, and using this block for approvals is optional.

Common mistakes

  • Sending the RFA without a Form 5021, PR-2 or narrative report substantiating the request, or attaching documentation created more than 30 days before submission.
  • Leaving a required field blank in the treatment table: the diagnosis, ICD code and specific service or good are all required for each requested item.
  • Omitting the treating physician's signature, which the instructions call mandatory; an incomplete request can be marked not complete and returned within 5 business days.
  • Checking Expedited Review without documentation showing that the employee faces an imminent and serious threat to his or her health.
  • Marking a resubmission when the employee's condition and the material facts have not changed since the earlier utilization review decision.
  • Requesting continued therapy without attaching documentation of the patient's progress, which the instructions ask for when the request continues a treatment plan.

Submitting and payment

How to submit it
Mail, fax or email the form to the address, fax number or email address the claims administrator designated for requests, with the supporting report attached. A fax or email received after 5:30 PM Pacific Time counts as received the next business day, except for expedited or concurrent review.
Who pays
The DWC Form RFA is not a separately reimbursable report under the Official Medical Fee Schedule (8 CCR 9789.10 et seq.), so completing it earns no separate payment.

Good to know

  • A request is complete only if it identifies the employee and the requesting provider and attaches documentation, created no more than 30 days before submission, that substantiates the need for the treatment.
  • Utilization review decisions are due within 5 business days of a complete prospective or concurrent request, within 72 hours for expedited review, and within 30 days for retrospective review.
  • An incomplete request can be marked not complete and returned with the reasons within 5 business days of receipt, which restarts the process once you resend it.
  • If utilization review denies or modifies the request, the injured worker, not the physician, appeals through Independent Medical Review using the DWC IMR application.

Get the official form

Download the current version from the source each time; forms change without notice.

Request for Authorization

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

What must be attached to a DWC Form RFA?

A Doctor's First Report of Occupational Injury or Illness (Form DLSR 5021), a Treating Physician's Progress Report (DWC Form PR-2) or an equivalent narrative report that substantiates the requested treatment. For the request to count as complete, that documentation must have been issued or created no earlier than 30 days before submission. A request to continue therapy should also include documentation of progress.

How many treatments can one RFA request?

The requested treatment table on page 1 holds up to five procedures. If you need more, list them on a separate sheet, or point to the specific page numbers of the attached medical report where the requested treatment appears. When several treatments are requested, the claims administrator notes in the comments if any single item is denied or sent to utilization review.

When should I check Expedited Review on the RFA?

Only when the employee faces an imminent and serious threat to his or her health, and the request must include documentation substantiating that condition. Expedited decisions are due within 72 hours after receipt of the information reasonably necessary to decide. The rule treating faxes and emails received after 5:30 PM Pacific as next-day receipts does not apply to expedited review.

Can I resubmit a denied treatment request?

Yes, by checking the resubmission box for a change in material facts, but only when the facts behind the original utilization review decision have changed so that the decision no longer fits the employee's current condition. Include documentation of that change. Without new material facts, a denial is challenged through Independent Medical Review, which the injured worker requests.