Section I: Veteran & Ordering Provider Information
Enter the veteran's legal full name, date of birth, VA facility and address and the VA authorization number, then the ordering provider's office name and address, whether the provider is an Indian Health Service or Tribal Health Program provider, and the provider's phone, fax and secure email. The same block opens both the medical page and the DME and prosthetics page. VA notifies providers by their preferred method, so these details should be current.
Section II: Type of Care Request
Answer whether care is needed within 48 hours, whether this is a continuation of care and whether it is a referral to another specialty, naming it. Enter ICD-10 diagnosis codes and descriptions and the requested CPT or HCPCS codes with descriptions. Check any geriatric and extended care service: community nursing home, home infusion, hospice or palliative care, skilled home health, respite, community adult day health care or homemaker and home health aide, with details in the justification.
18. Reason for Request and Attestation
Explain medical necessity and attach office notes, current treatment plans, clinical history, labs, radiology or medications. The attestation confirms the information is accurate and accepts that VA may perform the service itself if the veteran agrees, VA can provide it by the clinically indicated date and it is in the veteran's best interest; otherwise VA refers it to the community. The provider also accepts responsibility for reviewing results and continuing care, then prints their name and NPI, signs and dates.
Section II: Home Oxygen Request
On the DME and prosthetics page, oxygen requests record PaO2 at rest, O2 saturation at rest, oxygen flow rate, the extent of support (continuous, intermittent or for a specific activity), stationary or portable equipment and the delivery system, such as cannula or mask. The page repeats Section I first and warns that failing to complete the DME request thoroughly delays care and prevents VA from fulfilling the order.
Section III: DME & Prosthetics Request
List the HCPCS codes for each item, brand, make, model and part numbers, measurements, quantity, ICD-10 code and provisional diagnosis. Confirm whether education, training and fitting were provided to the veteran, and choose a delivery preference: the ordering provider's address, pickup at the VA facility, a community vendor for delivery and setup, or the veteran's home. If the preference is left blank, the DME is mailed to the requesting provider. Urgent DME follows VA's separate DME requirements page.
Section IV: Therapeutic Footwear Assessment Information
Mark left, right or bilateral and prefabricated or custom therapeutic footwear, then check the diabetic or amputation risk score; only patients meeting one can be prescribed this footwear. Risk score 2 documents sensory loss on the Semmes-Weinstein 5.07 monofilament, weak or absent pulses, foot deformity or minor infection, with diabetes. Risk score 3 adds combined findings, or on its own a prior ulcer, osteomyelitis or amputation, severe PVD, Charcot foot with deformity or end-stage renal disease. Describe any severe deformity conventional footwear cannot accommodate.
26. Reason for Request and Attestation (DME page)
As on the medical page, explain why the equipment is medically necessary and attach office notes, treatment plans, clinical history, labs, radiology or medications. The ordering provider then signs the same attestation and adds their printed name, NPI, a required signature and the date. VA denies requests that arrive without supporting documentation or without the provider's signature.