PG&E Medical Baseline Application 62-3481

PG&E customers use this two-part application to enroll in or recertify for the Medical Baseline Program, which adds a monthly energy allotment at the lowest price on their rate and extra alerts before Public Safety Power Shutoffs. A clinician meets it when a patient relies on a home medical device or needs added heating or cooling. The practitioner's Part B certification decides eligibility and how often the household recertifies.

Who completes it

The customer completes and signs Part A (Steps 1 to 4). A licensed physician, osteopathic physician, nurse practitioner or physician assistant completes and signs Part B (Step 5), the Medical Practitioner's Certification.

How to fill it in

Part A, Steps 1 to 4 (to be completed by customer)

The customer enters the PG&E account number, their name as on the bill, the name of the resident with the medical condition, and the service address. Step 2 covers tenants billed by a mobile home park or apartment complex. Step 3 sets outage contact preferences for Public Safety Power Shutoffs, and Step 4 is the customer's signature certifying the resident lives at the address full time.

Step 5, item 1a: Patient is on in-home hospice care

Part B opens with the patient's last and first name, then asks the practitioner to check Yes or No for whether the patient is on in-home hospice care. The patient named here should be the resident with the medical condition named in Part A, who must live at the service address full time.

Item 1b: Requires use of life support device(s)

Check Yes or No, then list up to three life-support devices used in the residence and mark whether each runs on electricity or gas. PG&E defines a qualifying device as one used to sustain life or relied on for mobility, such as oxygen concentrators, hemodialysis or kidney dialysis machines, suction machines, nebulizers, IPPB machines and motorized wheelchairs. Therapy devices do not qualify.

Item 2: Requires heating and/or cooling

Standard allowances apply for heating or cooling when the patient has paraplegia, quadriplegia, hemiplegia, multiple sclerosis or scleroderma, or a compromised immune system, life-threatening illness or other condition where added heating or cooling is medically necessary to sustain life or prevent deterioration. Check Yes or No separately for additional heating and for additional cooling.

Item 3: Duration of need

Certify how long the devices or additional heating or cooling will be required: enter a number of years or select Permanently. This choice drives recertification. A non-permanent certification means a new application with a practitioner's signature every two years, while a permanent one lets the customer self-certify every four years.

Medical practitioner's name, license and signature

Print your name, phone number and office address, enter your medical state license or military license number, then sign and date. The footnote confirms that a licensed physician, a person licensed under the Osteopathic Initiative Act, a nurse practitioner or a physician assistant may certify. The customer's PG&E account number is repeated at the bottom of the page.

Common mistakes

  • Submitting the paper application more than 90 days after the practitioner's signature, which PG&E says it requires to protect the integrity of the application.
  • Sending Part B on its own; PG&E processes the application only after both Part A and Part B are completed and submitted.
  • Listing therapy devices or items such as heating pads and humidifiers, which PG&E says do not qualify because they do not sustain life or support mobility.
  • Emailing the PDF without the PG&E account number, or with password protection but no password, both of which PG&E asks customers to include.
  • Letting an online application go uncertified; it expires after 90 days without the practitioner's portal certification and the customer must apply again.

Submitting and payment

How to submit it
Online applicants receive a case-sensitive confirmation number that the clinician enters at pge.com/medicalpractitioner to certify; paper forms with both parts are mailed or emailed to PG&E by the customer. The application must reach PG&E within 90 days of the practitioner's signature, and online applications not certified within 90 days expire.

Good to know

  • Non-permanent conditions need a new application with practitioner certification every two years; once a permanent condition is certified, the customer self-certifies every four years without a practitioner signature.
  • Eligibility is based on medical need, not income, and PG&E requires only one Medical Baseline application per household even if several residents qualify.
  • A qualifying device must sustain life or be relied on for mobility and run on PG&E-delivered gas or electricity; therapy devices, heating pads and humidifiers do not qualify.
  • Large print, Braille and audio versions of the application are available on request, and Part A asks for outage contact preferences used during shutoff events.

Get the official form

Download the current version from the source each time; forms change without notice.

Medical Baseline Program Application (For Medical Baseline Program Enrollment and Recertification)

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

Who can certify a PG&E Medical Baseline application?

Licensed physicians and surgeons, persons licensed under the Osteopathic Initiative Act, and nurse practitioners can certify Part B. Under PG&E's current practice, a licensed physician assistant working as part of the customer's physician team may also certify a patient as having a life-threatening condition or illness. Part B asks for a state or military license number.

How does a doctor certify a PG&E Medical Baseline application online?

The patient applies online and receives an email with a confirmation number of letters and numbers, which is case sensitive. The patient shares it with the practitioner, who goes to pge.com/medicalpractitioner, opens the application with that number, completes the required fields, signs and submits. PG&E then notifies the customer once enrollment is complete.

How often must a PG&E Medical Baseline certification be renewed?

It depends on the duration the practitioner certifies in item 3. For a condition that is not permanent, the customer files a new application with practitioner certification every two years. For a permanent condition, the customer self-certifies every four years that the resident still lives at the address, with no practitioner signature needed.

Which conditions qualify for PG&E Medical Baseline?

PG&E lists paraplegic, hemiplegic or quadriplegic conditions, multiple sclerosis or scleroderma with heating or cooling needs, life-threatening illness or a compromised immune system needing added heating or cooling, and asthma or sleep apnea. Use of a qualifying life-support or mobility device, such as a respirator, dialysis machine or motorized wheelchair, also qualifies.