Case Conference Note Template

A case conference note records an interdisciplinary team meeting or family care conference about one patient: who attended, what each discipline reported, the options, the decisions, and who does what by when. Copy the free template, see a primary care conference for heart failure with repeated admissions and an early psychosis team meeting, and check what goes in each part.

  • Free, no account needed
  • Word and text downloads
  • Two filled examples

Blank case conference note template

Free
CASE CONFERENCE NOTE

Patient: [Name, date of birth, or ID]
Date: [Date]
Start and end time: [Times, and total minutes]
Conference type: [Team case conference, family care conference, discharge planning meeting, or planned review]
Format: [In person, video, phone, or a mix]
Chair: [Name, role]
Note written by: [Name, role]

ATTENDANCE
Present: [Each person's name, role, and organization, and how they joined]
Patient: [Present for all or part, or not present and why]
Family and supports: [Names and relationship, or none]
Interpreter: [Language and name, or not needed]
Invited, not present: [Name, role, and any written input sent]

CONSENT
Patient agreed to: [The conference, who took part, and what could be shared with them]
If the patient lacks capacity: [Who agreed for the patient, and on what authority]
Limits set by the patient: [Topics or copies the patient asked to keep from family or agencies, or none]

PURPOSE
Why now: [The trigger: repeated admissions, a discharge, a stalled plan, a new risk, or a family request]
Questions for today: [The decisions the team needs to reach]
Last conference: [Date, or first conference]

SITUATION BY DISCIPLINE
Physician or nurse practitioner: [Diagnoses, recent events, results, and current medicines]
Nursing: [Symptoms, self-care, monitoring, and what the nurse has seen at home or on the unit]
Pharmacy: [Medicine review findings: duplicates, interactions, adherence, cost]
Therapy: [Occupational, physical, or speech therapy findings and function]
Social work or case management: [Housing, income, caregiving, school or work, and services in place]
Other services: [Home care, housing, school, or other agencies, and who reported]

GOALS
Patient's goals: [What the patient wants, in their words]
Family's view: [Each person's hopes and worries, under their name]
Strengths and supports: [People, skills, and services already helping]
Advance care plan: [Wishes or decision-maker on file that bear on today's decisions, or none]

OPTIONS DISCUSSED
Option 1: [What it is, who raised it, benefits and risks]
Option 2: [What it is, who raised it, benefits and risks]
Option 3: [What it is, who raised it, benefits and risks, or none]

DECISIONS
Decision 1: [What was decided, and why]
Decision 2: [What was decided, and why]
Patient's response: [Agreed, agreed with changes, or declined, in their words]

ACTIONS
Action 1: [Task, owner, due date]
Action 2: [Task, owner, due date]
Action 3: [Task, owner, due date]
Patient and family tasks: [Task, who, due date]

DISAGREEMENTS
Points not agreed: [Who held which view, and their reasons]
How handled: [Compromise, a trial with a review date, the patient's decision respected, a second opinion, or an ethics consult]

FOLLOW-UP
Plan updated: [Care plan or treatment plan changed, and where it is kept]
Copies to: [Patient, family, team members, and agencies, as consent allows]
Next conference: [Date, time, format, and what would bring it forward]

Signed: [Name, role, date and time]

Use it for

  • Repeated hospital admissions
  • Family care conferences
  • Discharge planning meetings
  • Community mental health teams
  • Home care and care home reviews
  • Several agencies, one plan

Two filled examples. Every part, filled in.

Each one follows the template. Use them to judge how much detail every part needs.

Case conference note: heart failure with repeated admissions

Primary care team conference at the clinic, with the patient and her daughter, 45 minutes

Attendance and consent

November 5, 2:00 to 2:45 p.m., clinic meeting room; home care joined by video. Chair: family physician. Present: the family physician, the practice nurse, the clinic pharmacist, the home care coordinator, the patient, an 84-year-old widow who lives alone in an apartment, and her daughter. Note by the practice nurse. Invited, not present: her cardiologist, who sent written advice. Consent: she agreed to the meeting, to her daughter hearing everything, and to the plan going to home care and her community pharmacy.

Purpose

Three hospital admissions for heart failure with fluid overload in 4 months, in August, September, and October; the last lasted 6 days. Each time she went home on the same plan and was back within 5 weeks. Questions for today: why the plan isn’t holding at home, how to make her medicines manageable, how to catch fluid gain early, and whether she has enough help. First conference.

Situation by discipline

Family physician: heart failure with reduced ejection fraction, LVEF 30% on the September echo; atrial fibrillation on apixaban; chronic kidney disease, eGFR 41; knee osteoarthritis. Discharge weight on October 28: 61.5 kg. In clinic on November 3: weight 63.0 kg, pulse 52, mild ankle swelling, chest clear. Pharmacist: home medicine review on November 4 found 13 medicines taken at 5 times a day. Bisoprolol was started in hospital, but her old metoprolol was still in the cupboard, and she had taken both on some days. She was also taking over-the-counter naproxen for her knees, and skipping her 6 p.m. furosemide so she wouldn’t be up at night. Nurse: no scale at home, so no weights since discharge. Canned soup and frozen meals most days. MoCA 23 in September; she misses doses when her routine changes. Home care coordinator: 3 hours a week now, one bath visit on Fridays. No one sees her on the other days.

Goals

Patient: “I want to stay in my own apartment, and I don’t want to go back to the hospital.” She wants to keep her Wednesday lunch at church, the day she also skips her morning water pill. Daughter: lives 30 minutes away and works full time; visits on Sundays. Worried that her mother is alone most days and that the next admission will be worse. Strengths: knows her pharmacist well, keeps every appointment, and her neighbor checks on her most evenings. Her advance care plan from last year still stands; not revisited today.

Options discussed

1. Simplify medicines and use weekly blister packs from her pharmacy; raised by the pharmacist. 2. Daily weights with a written plan for gain; raised by the nurse. 3. More home care for morning medicines and weighing; raised by the home care coordinator. 4. A referral to the hospital heart failure clinic, advised in the cardiologist’s letter. 5. A move to assisted living, raised by her daughter: help every day, but she doesn’t want to move, and options 1 to 3 have not been tried.

Decisions

1. Stop metoprolol and naproxen; regular acetaminophen for her knees instead. 2. Furosemide moved from 8 a.m. and 6 p.m. to 8 a.m. and 2 p.m., same dose; on Wednesdays she takes both doses, the second when she gets home from lunch. 3. Weekly blister packs, with every medicine at 2 times a day instead of 5. 4. Weigh every morning after the toilet and before breakfast, and write it on a chart on the fridge. Target 61.5 kg. If her weight is up 2 kg, about 4 lb, in 3 days, or she is more breathless or swollen, she or home care calls the clinic nurse that day. 5. Home care up from 3 to 10 hours a week: a 1-hour visit every morning for medicines, weighing, and breakfast, plus the Friday bath. 6. Low-salt meal delivery 5 days a week. 7. Heart failure clinic referral. She agreed: “If it keeps me home, I’ll do it.”

Actions

Pharmacist: send the new medicine list to her community pharmacy, and take the metoprolol and naproxen out of her home, by November 7. Family physician: heart failure clinic referral by November 7; kidney function, potassium, pulse, and blood pressure at her visit on November 12. Daughter: buy a digital scale and bring it by November 8; set up the meal delivery by November 10. Home care coordinator: request sent today; morning visits start November 10, when the first blister pack arrives. Practice nurse: home visit on November 10 to teach weighing and set up the chart; phone call every Monday and Thursday for 4 weeks. Patient: weigh every morning and call the nurse if her weight is up 2 kg.

Disagreements and next conference

Her daughter felt assisted living would be safer now. The patient declined: “I’m not leaving my home.” She repeated back the risks the team described, including another admission, and gave her reasons. The team’s view was that the changes above should come first. Agreed: a 6-week trial. If she is admitted again before then, the team meets sooner, with assisted living on the agenda. Her daughter accepted this. Chronic care plan updated today. Copies to the patient, her daughter, home care, and her pharmacy. Next conference December 17, 2 p.m., same team, home care by video.

What goes in each part.

Attendance and consent

Who was in the meeting, in what role, and what the patient agreed to. Readers use it to know whose view each line reflects.

  • Each person’s name, role, and organization, and whether they joined in person, by video, or by phone
  • Whether the patient was present, and if not, how their view was gathered
  • Family, supports, and any interpreter
  • Consent to the meeting, to who took part, and to what may be shared
  • Who was invited but absent, and any written input they sent

Avoid: “Team present.” Name each person and role. When a conference note is reviewed or paid for, attendance is the first thing checked.

Purpose

Why the team met now, and the questions it set out to answer.

  • The trigger: repeated admissions, a discharge, a stalled plan, a new risk, or a family request
  • The decisions needed today, written as questions
  • For a planned review, the date of the last conference

Avoid: A purpose so broad it can’t be met, such as “discuss care.” Questions make it clear at the end whether the meeting answered them.

Situation by discipline

A short update from each team member, labeled by discipline, so every fact has a source.

  • Diagnoses, recent events, results, and medicines from the physician or nurse practitioner
  • Findings from nursing, pharmacy, therapy, and social work or case management
  • Reports from outside services: home care, housing, school, or other agencies
  • Who said what, when views differ

Avoid: Pasting each discipline’s full assessment into the note. Summarize what bears on today’s questions, and say where the full record is.

Goals

What the patient wants, in their words, and what the family hopes for and worries about, kept apart.

  • The patient’s goals, quoted
  • Each family member’s view, under their name and relationship
  • Strengths and supports already in place
  • Any advance care plan or decision-maker that bears on today’s decisions

Avoid: Merging the patient’s and the family’s views into one line. When they differ, the note should show it.

Options and decisions

The choices the team weighed, what was decided, and why.

  • Each option, who raised it, and its benefits and risks
  • Each decision, with the reason for it
  • Changes to medicines, services, or the care plan
  • The patient’s response, in their words, including anything they declined

Avoid: Recording what was discussed without what was decided. A reader should find every decision in one place.

Actions

Every task from the meeting, each with one owner and a due date.

  • The task, specific enough to check at the next conference
  • One owner: a named person or role, not a whole service
  • The due date
  • The patient’s and family’s own tasks

Avoid: “Home care to increase hours.” Write who sends the request, the new hours, and the start date.

Disagreements and follow-up

Where people didn’t agree, how it was handled, and when the team meets again.

  • Who held which view, and their reasons
  • How it was handled: a compromise, a trial with a review date, the patient’s decision respected, a second opinion, or an ethics consult
  • Where the updated plan is kept, and who gets copies
  • The next conference, and what would bring it forward

Avoid: “Team in agreement” when someone wasn’t. An honest record of the disagreement protects the patient and the team.

Common mistakes, and how to avoid them.

Minutes without decisions

A record of who said what leaves readers guessing what changed. Close each question from the purpose with a decision, or say it was left open and why.

Actions with no owner

Tasks written as “to be arranged” fall between services. Give each one a named owner and a date, and check them at the next conference.

Deciding without the patient

If the patient wasn’t there, record how their view was gathered, and how and when the decisions will be shared with them.

Hiding a disagreement

Write who disagreed, about what, and how it was settled or left. A family that felt heard in the note is easier to work with at the next meeting.

Copies beyond consent

Send the note only to the people and agencies the patient agreed to. A family member may get the action list without the full discussion.

No times or roles

Some public plans and insurers pay for case conferences, but only when the note shows the start and end times, each person’s role, and consent. Check what your plan asks for.

Run the meeting. Review the note.

Vero Scribe writes the case conference note in your template from the meeting, with the consent of the patient and everyone present, or from your dictation afterward. You review and edit every section, then copy it into your record or export it to Word or PDF. Vero works in 60+ languages.

Try Vero free

Frequently asked questions.

What is a case conference note?

The record of a planned meeting about one patient between the professionals involved in their care and, often, the patient and family. It shows who attended, what each discipline reported, the options and decisions, and each action’s owner and due date. It is also called an interdisciplinary team meeting note, a multidisciplinary team note, or a care conference note.

How do you write an interdisciplinary team meeting note?

Start with the date, the start and end times, and everyone present with their role. Record consent and the questions the meeting set out to answer. Summarize each discipline’s update, then the patient’s and family’s goals, the options weighed, and the decisions. End with the actions, any disagreements, and the next meeting. Write it the same day.

How do you document a family care conference?

The same way, with the family’s views kept under each person’s name and apart from the patient’s. If the patient can’t take part, record who speaks for them, on what authority, and what is known of the patient’s own wishes. Note what the family was told and what they asked.

How is a case conference note different from a care plan?

A care plan is the standing plan: goals, targets, and who does what over months. A case conference note records one meeting: what was reported, what was decided, and why. The decisions then go into the care plan or treatment plan, and the note says so.

Does the patient have to attend the case conference?

Not always, but offer them the chance, and let their goals shape the decisions. Ask for their consent before family or outside agencies take part, or ask the person who decides for them if they lack capacity. If they don’t attend, record why and how their view was gathered.

Are case conferences paid?

In some places, yes. Some public plans and insurers pay physicians and other clinicians for case conferences, usually with conditions such as a minimum time, the roles that must take part, and the patient’s consent. Rules differ by plan, so check yours, and record the times, each person’s role, and consent in every note.

Is this case conference note template free?

Yes. Copy it, or download it as a Word or text file. No account needed.

More templates, and guides.

APSO note template

The SOAP note reordered: assessment and plan on top, with the history and findings below to back them.

Open the template

Telephone encounter note template

For clinical phone calls and nurse triage: the caller, red flags, advice, disposition, and who calls back.

Open the template

Prescription refill note template

The chart note for a refill or renewal between visits: last fill, monitoring due, safety checks, the decision, and who approved it.

Open the template

Lab result note template

Your chart note on a lab or imaging result: the value and trend, urgency, action, patient contact, and tracking.

Open the template

Procedure note template

For bedside and clinic procedures: indication, consent, time-out, technique, findings, specimens, complications, and aftercare.

Open the template

Vero for care coordinators

Team meetings, handoffs, and follow-ups with clear action owners, drafted for your review.

Learn more about Vero for care coordinators

Vero for case managers

Case notes and care plan drafts from your conversations, for you to review.

Learn more about Vero for case managers

Medication reconciliation

A template and checklist for comparing medicine lists from every source.

Learn more about Medication reconciliation

Your template. Filled in from the visit.

Vero writes your notes and letters in the templates you choose, so you review instead of type.

Try Vero free

No credit card required. 10 free actions every month.