Illinois ITAC Application: Professional Certification

The Illinois Telecommunications Access Corporation runs a free, state-required program that provides amplified phones, captioned phones, TTYs, hard-of-hearing cell phones and cell phone amplifiers. Page 2 of the new client application is signed by a doctor or other certifier confirming the applicant is deaf, hard of hearing, late-deafened, speech disabled or deaf-blind to the extent they cannot use a standard telephone.

Who completes it

The client completes page 1: contact details, last four digits of the Social Security number, disability and equipment. A doctor, nurse practitioner, physician assistant, audiologist, licensed hearing-aid dispenser, speech-language pathologist or DHS counselor for the deaf completes page 2: disability, Braille reading, permanence, equipment, license and signature.

Submitting and payment

How to submit it
The client mails the signed application with a recent phone bill and proof of Illinois residency to ITAC, or completes the whole process online at itac-apply.org, including the professional's signature.
Who pays
ITAC describes this as a free program required by Illinois law, and the form lists no fee for the certifier.

Good to know

  • The disability must be permanent, though it may be intermittent; a temporary disability does not qualify.
  • The equipment choice on page 2 is not binding: the client tests equipment, and the final choice follows that testing.
  • The hard-of-hearing cell phone also requires the ITAC Loan Program Agreement, and renewal clients call ITAC instead of using this form.
  • Deaf-blind applicants meet with an evaluator, who determines eligibility for deaf-blind equipment.

Get the official form

Download the current version from the source each time; forms change without notice.

ITAC New Client Application

Fill it with Vero

If your copy of the form is a fillable PDF, upload it once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

Who can sign the ITAC application?

The form lists the applicant's doctor or nurse practitioner, an audiologist, a licensed hearing-aid dispenser, a DHS counselor for the deaf, or a speech-language pathologist; ITAC's website adds physician assistants. The certifier affirms the applicant is deaf, hard of hearing, speech disabled or deaf-blind to the extent they cannot use a standard telephone.

Can the ITAC application be completed online?

Yes. ITAC says applicants can complete the entire process at itac-apply.org, including getting the doctor's or professional's signature. The paper application can instead be printed, signed on page 2, and mailed with a copy of a recent phone bill and proof of residency.