Missouri Adult Abuse and Neglect Online Report

Missouri DHSS runs an online system for reporting suspected abuse, neglect, financial exploitation and bullying of eligible adults: people 60 and older, or 18 to 59 with a disability, who cannot protect their own interests or meet essential needs. Mandated reporters and concerned individuals can submit at any time, and intake staff review reports during hotline hours.

Who completes it

The reporter completes the whole online report. Section 192.2405 RSMo lists the professionals mandated to report, and anyone else who suspects mistreatment may report.

Submitting and payment

How to submit it
Start a report on the Missouri Adult Abuse and Neglect Hotline Online Reporting System and keep the confirmation number shown after it submits, or call the hotline, open 7 a.m. to 8 p.m. every day. Emergencies go to 911.
Who pays
DHSS lists no fee for making a report.

Good to know

  • Online reports are monitored only during hotline hours, 7 a.m. to 8 p.m., 365 days a year, so the site is for non-emergency reports.
  • Sessions time out after 60 minutes and unsubmitted information is lost, so have the details ready before starting.
  • DHSS asks for the adult's identifiers and contact details, why they are at risk, the situation, the alleged abuser, and dangers in the home such as drugs, guns or vicious animals.
  • Long-term care facility reports are investigated by the Division of Regulation and Licensure and are generally initiated within 24 hours.

Get the official form

Download the current version from the source each time; forms change without notice.

Adult Abuse and Neglect online report

Get the note ready with Vero

This form is completed online with Missouri Department of Health and Senior Services (DHSS), Adult Protective Services, so there is no PDF to fill. Vero Scribe writes the visit note it draws on, so the details are ready when you complete it.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

Who is covered by Missouri adult abuse reporting?

An eligible adult is a person 60 or older, or 18 to 59 with a disability, who cannot protect their own interests or meet essential needs. Reports cover abuse (including bullying), neglect by someone with a legal or contractual duty of care, and financial exploitation, at home or in long-term care facilities.

Is my identity kept confidential?

Reporters may stay anonymous. If you give your name, DHSS says your information remains confidential by state law. A competent older adult may refuse all services, and no decisions are made without the adult's involvement and consent.

What happens after a Missouri adult abuse report?

For adults living in the community, an investigator helps the person identify needed services, such as personal care, home-delivered meals, financial or legal protections, counseling or guardianship. Follow-up goes through the Adult Protective Services office in the adult's county; facility complaints go to Regulation and Licensure.