NC Medicaid DMA372-017A Visual Aid Prior Approval

NC Medicaid uses DMA372-017A to request prior approval for visual aids beyond standard coverage, such as complete glasses, exceptional services or contact lenses. Optometrists and ophthalmologists meet it after a refraction when a beneficiary needs one of these items. The form records frame and lens details, the full prescription and contact lens information, and goes to NC Medicaid for review.

Who completes it

The optometrist or ophthalmologist completes recipient, diagnosis, provider, service, frame, lens, prescription and contact lens information, adds any instructions for the Medicaid contractor laboratory, and signs as requesting provider.

Submitting and payment

How to submit it
Fax the form to NC Medicaid at the number printed on it, or enter the request in the NCTracks Provider Portal, which NCTracks names as the preferred method.

Good to know

  • Give the date seen for visual aids and the date of refraction, and say whether the request is for complete glasses with a Medicaid frame.
  • The prescription grid covers sphere, cylinder, axis, prism, base, add, segment height, distance and near PD, and Fresnel base for each eye.
  • Lens details include style, material, tint, circumference, slab-off and ultraviolet filter; frame details include manufacturer, model, eye, bridge, temple and invoice cost.
  • Contact lens requests need the manufacturer, name, type, reason and invoice cost. The current version is DMA372-017A V1.1, dated 03/2024.

Get the official form

Download the current version from the source each time; forms change without notice.

Visual Aid Request for Prior Approval

Fill it with Vero

If your copy of the form is a fillable PDF, upload it once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

Vero is not affiliated with, or endorsed by, the agencies and insurers listed here. Read our editorial policy.

Frequently asked questions

When is NC Medicaid DMA372-017A needed?

When an optometrist or ophthalmologist requests NC Medicaid prior approval for eyeglasses or other visual aids beyond standard coverage, including exceptional services and contact lenses. NCTracks lists it among the prior approval request forms that can be mailed or faxed.

What prescription details go on the NC visual aid PA form?

The prescription section has right and left rows for sphere, cylinder, axis, prism, base, add, segment height, distance and near pupillary distance, and Fresnel base, plus lens circumference and options such as slab-off and an ultraviolet filter.