A better visit starts with better intake.

Bring visit goals, previous records, and patient preferences into one intake note. Give your team a clear starting point for the first appointment.

No credit card required. Start with the free plan.

  1. Hear their story

    Capture the conversation

  2. Bring it together

    Organize the details

  3. Prepare the visit

    Keep next steps together

  4. Keep care moving

    Prepare the handoff

More listening. Less piecing it together.

A new clinic. A first appointment. A few details to bring together. Capture the patient’s goals, previous records, and preferences as the conversation unfolds.

  • Visit goals
  • Previous records
  • Patient preferences
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From new patient to clear handoff.

Follow Maya’s first intake: capture the story, prepare the visit, and connect the team.

Maya Chen

New to the clinic · First appointment

Intake preview

How can we help you get started?

“I’ve just moved and would like to get set up with a new family doctor. Could you send me the details for my first visit?”

“My old clinic has my records. Email works well, and I’m free for calls after 2 p.m.”

The intake note

Details together
Visit goal
Get started with a new family doctor
Patient request
Details for the first appointment
Previous records
At the previous clinic
Contact preference
Email · Calls after 2 p.m.
Next step
Keep Maya’s visit goals, records, and contact preferences in one place.

Showing step 1 of 3 for Maya Chen: The intake note.

A warm welcome. A clear handoff.

Give the front desk and care team the same starting point. Keep the patient’s visit goals, preferences, and next steps together as they move through the clinic.

Explore Vero Documents

Build your patient intake template.

Choose the sections your clinic needs. Take a blank template into your own workflow.

Choose sections for your patient intake template

Choose your sections

Your patient intake template

7 sections
  1. Visit & patient priorities

    The reason for coming in and what matters today

  2. Previous care

    The background your team needs

  3. Appointment preferences

    Availability and the preferred visit format

  4. Visit preparation

    Arrival details and items to bring

  5. Previous records

    Records to bring into the first visit

  6. Communication & access

    Contact preferences and support for the visit

  7. Team handoff

    Visit context, a next step, and a responsible person

Preview full template text
PATIENT INTAKE TEMPLATE

1. VISIT & PATIENT PRIORITIES
Patient reference:
Intake date / time:
Recorded by / information source:
Reason for visit:
Patient priorities and questions:

2. PREVIOUS CARE
Previous clinic or care provider:
Reason for joining the clinic:
What the patient would like the team to know:

3. APPOINTMENT PREFERENCES
Preferred days / times:
Preferred visit format:
Appointment questions:

4. VISIT PREPARATION
Arrival information / directions:
Documents or items to bring:
Questions before the appointment:

5. PREVIOUS RECORDS
Previous care provider / relevant records:
Records available:
Record-transfer details / next step:

6. COMMUNICATION & ACCESS
Preferred contact method / time:
Language or communication preferences:
Access or support needs for the visit:

7. TEAM HANDOFF
Intake summary:
Questions for the care team:
Next action / responsible person / timing:
Prepared by / date:

Good questions. Clear answers.

What should a patient intake note include?

Bring together the visit goal, previous care, available records, appointment preferences, and contact details. Add the patient’s questions and a next step for the team. Choose the sections you need with the template above.

How does intake help prepare the first appointment?

Give the team a clear picture of why the patient is coming in and what they need beforehand. Keep arrival questions, previous-record details, and contact preferences together so the front desk can prepare the next step.

What carries into the team handoff?

The patient’s visit goals, relevant background, preferences, and next steps. In Maya’s intake, that means joining a new clinic, arranging previous records, and receiving first-visit details by email.

How does Vero help with patient intake?

Vero helps turn intake conversations into editable notes. Keep visit goals, patient questions, and next steps in one workspace, then shape the note to fit your team’s workflow.

Can I use the free template without a Vero account?

Yes. Choose your sections, then copy the template. Visit priorities and team handoff stay included; add the other sections to suit your clinic.

Can we try Vero for free?

Yes. Start with the free plan and try an intake template with a sample encounter. Contact Vero to discuss shared templates, team workflows, and clinic onboarding.

Make the first conversation a better beginning.

Clear intake. Connected context. A team ready for the visit.

Try Vero free

No credit card required. Start with the free plan.