Consumers Energy Form 2330: Medical Certification

Consumers Energy customers in Michigan use this MPSC-approved Medical Certification Form to hold off shutting off gas or electric service, or to restore it. A physician or public health official certifies either a medical emergency, which postpones shutoff 21 days per certificate up to 63 days, or a critical care patient on home life-support equipment, which postpones shutoff for a year.

Who completes it

The patient, or a parent or guardian for a patient under 18, completes Section 1 and authorizes release of the medical information; the account holder completes Section 2. The physician or public health official completes Section 3: the condition type, conditions, equipment and time period, license number, contact details and signature.

Submitting and payment

How to submit it
The customer returns the completed form with valid ID through ConsumersEnergy.com, by secure email or by fax within 3 business days; completed forms are processed within one business day.
Who pays
Form 2330 lists no fee for the clinician's certification.

Good to know

  • All sections must be complete and legible; incomplete forms are not considered, and the certificate must reach the utility within 3 business days for power to stay on.
  • Critical care status requires a new form every year, identifying the equipment and certifying that an interruption would be immediately life-threatening.
  • Approval does not prevent shutoffs indefinitely; the customer must resolve unpaid bills and may be charged a deposit when service is restored after disconnection for nonpayment.
  • The PDF's file name says form 1339, but the printed form is Form 2330 (12-2018). DTE and other Michigan utilities use the same MPSC-approved wording.

Get the official form

Download the current version from the source each time; forms change without notice.

Medical Certification Form

Fill it with Vero

If your copy of the form is a fillable PDF, upload it once and Vero Documents fills it from the visit note and the chart, ready for you to review and sign. Download, print, or email the finished form, with the patient’s consent.

How this list is checked

A form is listed only after its name and number were confirmed on the issuing agency’s or insurer’s own website, or in the form itself. Each entry links to that source. The list was last checked in October 2026. Forms and their requirements change without notice, so check the official page for the current version before you complete one.

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Frequently asked questions

How long does a Consumers Energy medical hold last?

A certified medical emergency postpones shutoff for 21 days. Additional certificates are needed to extend it, and the total postponement for medical emergencies cannot exceed 63 days. A critical care certification postpones disconnection on an annual basis and must be renewed with a new form each year.

What is the difference between medical emergency and critical care on Form 2330?

Medical emergency covers an existing condition of a household member that losing utility service would aggravate. Critical care covers a patient who uses life-supporting medical equipment at home, where termination would be immediately life threatening. The clinician checks one box and lists the conditions or equipment.

Can a nurse practitioner sign Consumers Energy Form 2330?

The form names physicians and public health officials. Section 3 asks the signer to check physician or public health official and, if not a physician, give a job title, along with a license number. Consumers Energy's definitions also refer to certification from a physician or medical facility for critical care.