IMPORTANT: PLEASE CALL OUR OFFICE

[Practice name]
[Address]
[Phone]

[Date]

PERSONAL AND CONFIDENTIAL
[Patient's full name]
[Mailing address on file]

Dear [Patient name],

We have been trying to reach you. We called on [dates of calls] and sent a message by [portal, text, or email] on [date], but we have not been able to speak with you.

[Clinician name] needs to talk with you about [a recent test, or a follow-up you were due for]. We have left the details out of this letter to protect your privacy. This is important for your health, so please do not wait for another call.

Please call us by [date to call by] so we can [book a visit, arrange a repeat test, or rebook your appointment].

Phone: [Practice phone]
Office hours: [Days and times]
After hours: [After-hours line or on-call service]
If you feel very unwell, go to the nearest emergency department or call [emergency number].

If you have moved, changed doctors, or already had this done somewhere else, please still call us. We will update your file and, with your permission, send what is needed to your new clinic.

If you have already been in touch with us, thank you, and please disregard this letter.

Sincerely,

[Your name, credentials]
[Practice name]
[Signature]

Sent by: [Regular mail, or tracked mail with proof of delivery] on [date sent]